Delete your Baiza account

You can ask us to delete your Baiza account and personal data at any time.

How to ask

1. Email privacy@baizagh.com with the subject "Delete my Baiza account".
2. Include the phone number you use to sign in.
3. We will send a code to that phone number to confirm it is you, then delete the account within 30 days.

What is deleted

Your name, city, addresses, notification token, reviews and comments, and, for sellers and riders, your shop details and identity photos.

What we must keep

Records of orders and payments are kept for the period the law requires for tax and accounting, without your profile details where possible. Accounts with open orders, disputes or unpaid balances are deleted after those are settled.